- E0: Water outlet temperature sensor fault
1.Check the water outlet temperature wires connection. If it loosens, tighten it. If not, the outlet temperature sensor may fail. Please contact the customer service for a replacement part.
Video tutorial link:
https://youtu.be/gI0E-cmBXo0
- E1: Flame sense fault (Gas line problem)
1.Confirm all gas valves are open and restart the appliance 4-5 times (First time for use).
2.Check if there is gas in the gas source and confirm that the type of gas is correct.
3.Check if there is gas in the gas source and confirm that there is enough fuel.
4.Check if the valves and pressure reducing valves are open.
5.Check if the air inlet is blocked by a rubber seal.
6.Check the operation of the regulator, adjust the gas pressure if it is too high or too low, and replace it if necessary.
Video tutorial link:
https://youtu.be/lxj4RrEJ_IQ
If the steps above does not work, please take a video of the water heater while it is in use including the remote control and send it to us.
- E2: Detected fake flame signal
1.Restart the machine one or two times.
2.If it still doesn't work, it may be due to a faulty motherboard or a programming error. Please contact the customer service and provide your name, order number, address and phone number.
Video tutorial link: https://youtu.be/38F39NpkMHo
- E3: Over-temperature mechanical sensor fault
1.Let cold water flow 10-20S then restart the appliance.
2.If E3 still displays, check if the water flow is too low and increase the water flow.
3. If the steps above does not work, please take a video of the water heater while it is in use including the remote control and send it to us.
Video tutorial link: https://youtu.be/XC56ioo0SLM
- E4: Water inlet temperature sensor fault
1. Check the water outlet temperature wires connection;
2.if loosened, tighten it.
3. If it still not working, the outlet temperature sensor may fail. Please provide your name, order number, address and phone number for a replacement part.
Video tutorial link:
https://youtu.be/d4TRcSFpdqM
- E5: Air pressure fault
1.Check whether there is any obstruction in the vent pipe, and clear it to eliminate the problem.
2.Check whether there is anything blocking the inlet or outlet of the fan.
3.Move or re-orient the coach exhaust is not facing high winds, then restart the appliance.
4.If it still not working, the outlet temperature sensor may fail. Please provide your name, order number, address and phone number for a replacement parts.
Video tutorial link: https://youtu.be/CFkfvexd8no
- E6: Temperature Surge alarm
1.Reduce toilet flushes, and the number of cold water faucets opened during operation.
2.Reduce temperature setting to reduce cold water mix ratio.
3.Check for shower head and outdoor faucet valves leaking cold water to the hot side.
4.Confirm water tank is full or city water valve is fully open.
5.Air in the water lines-continue to run all faucets, hot and cold, open until the air is purged.
6.Filter plugged- review this manual's ""Cleaning and Maintenance"" section.
7.Low flow faucets -check that the minimum flow is 0.32gpm.
8. If the steps above does not work, please take a video of the water heater while it is in use including the remote control and send it to us.
Video tutorial link: https://youtu.be/pcWfadwDVJI
- E7: Solenoid valve fault
1.Check the solenoid valve wires connection to see if it loosens or is broken.
2. If the step above does not work,please take a video of the water heater while it is in use including the remote control and send it to us.
Video tutorial link: https://youtu.be/ze0WoYzsF8Y
E8: Wind speed over limit fault
1. Check the fan air inlet.
2. Set the temperature to 95℉ and reduce the water flow, then restart the machine one or two times.
3. If the steps above does not work, please take a video of the water heater while it is in use including the remote control and send it to us.
Video tutorial link: https://youtu.be/22PC3JPZXAQ
- Eu: Under-voltage and over-voltage protection
1. Check the vehicle voltage and exclude unstable voltage. Make sure the input voltage is between 10V-17V. Less or Over this range will cause EU.
Video tutorial link: https://youtu.be/h3t9Xt9LVJ0
- En: Timing time is up
1. The scheduled time has elapsed. Please restart the device.
- EE：Undervoltage protection
1.An EE error code is an undervoltage protection where the voltage is below 9.5V or the voltage is above 17.3V.
2.The presence of EE is a problem with external conditions. Please do not use any high power appliances when the water heater been used
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